Regional Operations Manager
POSITION TITLE: Regional Operations Manager
Volunteer and Chapter Services Department
Amigos de las Américas
HEADQUARTERS: Houston, Texas
TRAVEL: 30%, primarily in the United States
SALARY: $36,000/year. Excellent benefits.
DEADLINE : Open until filled.
Amigos de las Américas (AMIGOS) is an international, voluntary, not-for-profit organization established in 1965. AMIGOS’ mission is to build partnerships to empower young leaders, advance community development, and strengthen multi-cultural understanding in the Americas. For more information about AMIGOS, visit our website at www.amigoslink.org. AMIGOS is an equal opportunity employer. All applicants are subject to background checks.
POSITION SUMMARY:
This position is with Amigos de las Americas’ Chapter and Volunteer Services Department
The Chapter and Volunteer Services department is responsible for chapter support, volunteer recruitment, alumni relations, and partnership development within defined regions in the United States.
As a Regional Operations Manager, s/he will be one of four team members who serve as the primary point of contact between the chapters in her/his assigned region, partners and the AMIGOS International Office. The incumbent will report to the Managing Director of Chapter and Volunteer Services.
MAJOR DUTIES AND RESPONSIBILITIES:
Chapter Support
- Promotes and develops a collaborative relationship with Chapter leaders..
- Manages relationship between AMIGOS International Office and assigned Chapter Affiliates. Supports chapters in recruitment of program participants, fundraising, accounting, budget management, IT infrastructure, database management, organizational polices, state and federal compliance, board sustainability and succession planning.
- With the Managing Director of Chapter and Volunteer Services, strategically identifies, establishes and maintains new AMIGOS chapters within designated regional assignment.
- Ensures the submission of Chapter state and legal filings in assigned regions.
Volunteer and Alumni Recruitment and Management
- As requested supports chapter volunteer recruitment efforts.
- Responsible for recruiting, supporting, and managing volunteers outside of the Chapter network within his/her region through the application and country assignment process.
- Provides timely support and communications to current and potential program participants and their parents.
- Identifies, plans, and engages AMIGOS program alumni in alumni or other organizational events in conjunction with local chapters.
Partnership Development
- Establishes contact, develops, and forms relationships/partnerships with high schools, universities, local and national organizations, and other friends of the organization to further AMIGOS’ mission.
Other Duties
- Assists in the design, planning, and facilitation of conferences and various organizational trainings for volunteers and Chapter Leaders. May require taking on a supervisory role of minors when necessary.
- Works with Manager of Marketing and Communication to develop regional marketing strategies and relevant content for Chapter bulletins, general newsletters, and recruiting materials.
- Supports and participates in Committees of the Board of Directors as required.
- Utilizes and maintains Salesforce to document pertinent communications.
- Takes summer on-call shifts as required.
- Supervision of interns as required.
- Performs other duties as assigned
MINIMUM QUALIFICATIONS:
- Bachelor’s degree required
- Excellent verbal and written communication skills.
- Effective speaker at meetings and in front of groups
- Ability to work with and motivate multiple types of personalities
- High energy level, organizational skills, professionalism, and attention to detail
- Basic computer database, spreadsheet and word processing proficiency
- Adept at working within a team, including a sensitivity and commitment to effective group process
- Must be willing to work evenings and weekends for trainings, meetings and during travel
- Proficient in Spanish
DESIRED KNOWLEDGE, SKILLS AND EXPERIENCE
- Relevant experience with other youth service organizations and/or with federations/chapter development and/or recruitment and/or alumni relations
- AMIGOS, Peace Corps, or similar international experience
- Abilities in providing effective supervision, technical assistance, team leadership training, and support to teenagers and young adults
- Creative approach to problem-solving and strong analytical skills
- Experience using Salesforce or equivalent CRM
Submit a resume and a cover letter highlighting qualifications to:
Mario Molina
CFO/VP Administration
Amigos de las Américas
5618 Star Lane. Houston, Texas 77057






